See why customers love Remark

"Darn Tough has seen tens-of-thousands of their customers engage with the Remark system, netting a 99% customer satisfaction score in the process"

“Remark's expert network has enhanced customer engagement on our site. They help visitors navigate through the selection process of our technical products, and provide valuable customer feedback.”

"Their live chat is essential because it’s instantaneous. It’s really amazing that Remark can handle our customers 24/7 and we know that it’s being taken care of by people who know our space."

"As a high-performance brand, our customers demand expertise and authenticity. Remark has been instrumental in preserving our deep understanding of their needs while turbocharging our ability to engage with them on a personal level as we grow."

"Remark is integral to Metolius's relentless pursuit of top-tier customer experience. Their team, product, and experts are all best-in-class."

"Remark is always ON, delivering personalized service to customers all the time answering questions and driving sales like my business was theirs. I cant be everywhere at once and Remark gets me as close to that as possible."

"Using Remark has been a game-changer in how we interact with our online customers. Their blend of technology and personal touch is something every premium brand needs"

"Partnering with Remark has allowed us to provide bespoke advice across our product lines. It's a strategic move any brand should make."

"Remark’s technology has enabled us to offer 24/7 personalized shopping advice and support, helping reinforce our brand's reputation for responsive customer service while also boosting sales conversions. It's a critical tool for any brand focused on customer engagement."

"Remark has allowed Embr Labs to scale the experience of white-glove, concierge shopping to everyone who visits our website. Our customers now not only enjoy heightened satisfaction but also shop with increased confidence, knowing that their needs are not just met, but truly heard and understood."

"Remark’s approach has allowed us to offer 24/7 expert shopping advice tailored just for us. Customer satisfaction is consistently impressive and it feels great to know that the experience we’re delivering our shoppers is the best in the industry."

"By adopting Remark, we've seen a dramatic increase in customer satisfaction. Their innovative platform is a must-have for forward-thinking brands in any product vertical."

"Remark's expert-driven advice has transformed our customer service. Their approach is essential for any brand wanting to enhance online shopping experiences."

"We aim for best-in-class service across all touchpoints, including our website. Remark empowers us to deliver that same exceptional service to our digital-first customers."

"Remark brought the high quality in-store experience to every shopper who landed on our site. Conversion rate, ROAS, customer satisfaction, are all inextricably linked to the level of personalization Remark delivers."

"Remark has transformed the way we interact with our shoppers. We know that our customers purchase more appropriate products (and purchase more frequently) when we connect with them directly, and Remark has enabled these connections on a massive scale, dramatically increasing both customer satisfaction and revenue."

"Remark filled the needed time where our customer service team was not available, so all shoppers could receive around the clock support they deserved."

"We wanted to help our customers find the right product for them, and Remark achieved that! Our internal team wasn’t large enough to interface with customers live, but Remark lifted that weight for us and we’ve seen a lift in website conversions."

"Better service on our chat to drive sales and free up time with our internal team. Remark has been incredible they have lifted the weight off of the chat with our team and allowed us to use our Customer Service team for other projects and day to day tasks while turning sales."

"We were hoping to improve our customer service inquiry response time by adding Remark to our website. It is incomparably faster than handling customer questions via email, helps with conversion because customers can have an expert help them pick out the right product the first time, and also lightens the internal customer service representative workload. Win win!"