Remark is reshaping the e-commerce landscape by harnessing the power of AI and personalized support to solve a critical problem: the low conversion rates plaguing online shopping. Our platform connects shoppers with trained product experts, using AI to enhance every interaction and turn browsing into buying. With Remark, we're not just selling products; we're providing a seamless, personalized shopping experience that boosts revenue and builds loyalty.
We're a mix of visionaries, tech enthusiasts, and, frankly, a few eccentrics who've sharpened our skills at giants like Amazon, Microsoft, and Salesforce. Now, we're channeling our collective expertise into building an environment that values curiosity, innovation, and a bit of fun along the way.
We’re looking for a Backend Engineer to help build and scale Remark’s platform. You’ll focus on designing, optimizing, and maintaining backend services, infrastructure, and data pipelines that power Remark’s e-commerce and AI-driven experiences.
This is a high-ownership role where you’ll have the flexibility to shape technical decisions, optimize architecture, and drive key projects from start to finish. You’ll work on everything from scalability challenges to API design to data processing, ensuring that our backend remains robust, efficient, and reliable.
We use a modern TypeScript-based stack, including NestJS, Prisma, Bull, LangChain, and GraphQL, but we’re always open to new ideas and approaches. While this role is primarily backend-focused, you’ll also have the opportunity to learn and work with frontend technologies if they interest you. If you enjoy working autonomously, solving complex problems, and owning major technical decisions, we’d love to hear from you.
Design, develop, and maintain backend services that scale reliably and efficiently
Optimize database performance, API efficiency, and system reliability
Build and improve GraphQL and RESTful APIs to support frontend applications and integrations
Participate in code reviews, architecture discussions, and technical decision-making
Balance speed and quality, with a focus on tangible results
Develop actionable roadmaps for new capabilities, and work with the engineering team to execute on that roadmap
Bachelor’s or Master’s degree in Computer Science, Data Science, or a related technical field
Must be able to commit to at least 3 days/week in person in our Boston, MA office location
Strong proficiency in TypeScript and JavaScript
Experience with backend frameworks for Node.js (e.g., NestJS or similar)
Familiarity with databases and ORMs (e.g., MySQL, PostgreSQL, Prisma, etc.)
Experience designing GraphQL or RESTful APIs
Ability to work independently, solve complex problems, and take ownership of projects
Nice-to-have: Experience at a fast-growing startup or similar environment
You have cool open-source contributions
You thrive when things move fast
You've seen a mountain goat 🐐
Hybrid work flexibility with the opportunity to WFH 2 days/week
Full healthcare benefits (medical, dental, vision)
Flexible PTO (at least 15 days / year recommended)
At least 1 company retreat annually
$500 expense reimbursement for qualified fitness and outdoor recreation activities
$100k-140k + equity
Let's do this! The jobs listed are guidelines—not perfect outlines—of who we expect you to be. We'd love to hear from you even if you color outside the lines.
At Remark, we're building a workplace where everyone can belong. We're committed to diversity and inclusion and encourage applicants from all backgrounds to join our team. Remark is proud to be an equal opportunity employer.