October 24, 2024
0 min read

Welcome, Renoun!

We’re thrilled to highlight Renoun as a member of our surging partner community!

Welcome, Renoun!

Renoun, an award-winning ski manufacturer, has integrated with Remark to transform their DTC shopping experience. Our partnership ensures customers are instantly matched with product experts to achieve their “peak” performance on the slopes.

Founded in 2011 by Cyrus Schenck, Renoun has been pushing the boundaries of ski design for over a decade. Drawing from Cyrus’ aeronautical engineering background, their patented VibeStop™ technology was created. This material, a custom non-Newtonian polymer, dampens ski vibrations to provide better control and grip on the mountain. As a result, these designs have earned them numerous industry awards, including “Best All Mountain Skis” from Skier’s Choice and 2 x ISPO Gold awards.

Renoun's commitment to excellence extends beyond performance — they’re also the first ski company to offset all their business-related carbon emissions.

To support Renoun's direct-to-consumer model, representing 85% of their total sales, Remark supplied a team of skiing experts. These specialists offer personalized guidance on Renoun's range of skis, bindings and accessories with 24-hour availability — typically responding in 18 seconds or less. This ensures riders can confidently shop and ultimately complete their purchases quickly.

“She was friendly, knowledgeable, listened, had a fast response and gave a quality recommendation. Five out five stars!” — A happy Renoun customer

Since integrating with Remark, Renoun has seen growth in new revenue and increased their average order value (AOV) while having an exceptional customer satisfaction score of 94%.

Looking to the future, our partnership supports Renoun's expansion plans into the snowboard market. With Remark, Renoun ensures every customer finds their perfect ski match, allowing them to focus on what matters most — enjoying the powder beneath them.

Make every visitor a VIP