Subscription management shouldn’t feel like a support ticket
Subscriptions are great for brands, but they’re not always great for shoppers. Especially when making a simple change turns into a support ticket. That’s why we built a deeper integration with Recharge.
With Remark's new Recharge integration, shoppers can manage their subscriptions naturally, in conversation. Whether they want to skip an upcoming charge, change a delivery date, update an address, or understand what’s coming next, it all happens instantly.
Built for real subscription complexity
What makes Remark's integration different is the depth. Most Recharge integrations stop short, handling a single subscription or a narrow set of actions. Remark works across any number of subscriptions a customer has, giving brands a more complete and flexible way to support subscription customers at scale.
And when a shopper is thinking about canceling, Remark doesn’t just process the request. It can suggest alternatives, guide them to a better option, or trigger custom recovery flows — helping brands retain revenue while still respecting the customer’s intent.
Simple to enable, powerful behind the scenes
Getting started is straightforward. All it takes is a Recharge API key to enable conversational subscription management across your site, no heavy lifting required. From there, Remark handles common subscription requests automatically, reducing support volume while giving customers instant answers.
The result is subscription management that feels human for shoppers and powerful for teams behind the scenes.
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