Welcome, Fox River Socks!

We’re excited to welcome Fox River as a recent “remarkable” partner! Since 1900, they’ve been weaving quality into every piece of apparel as America's longest operating hosiery manufacturer. Based in the heart of Iowa, their specialty lies in premium technical socks and handwear that outdoor adventurers, athletes, and everyday consumers have trusted globally for over 120 years.

Fox River extends beyond long-standing manufacturing quality by thoughtfully incorporating environmentally-friendly practices into production. They harness renewable energy sources (like solar and wind) and use highly energy-efficient machines in their facility.  Their operations optimize waste reduction through recycling programs and environmentally conscious water management practices—ensuring their legacy of craftsmanship includes environmental stewardship.

Recognizing these values should remain central to their customer experience, they’ve partnered with Remark to bring that in-store education online. This collaboration has elevated their direct-to-consumer sales channel, with our experts helping customers explore product categories and shop confidently. Shoppers now receive 24/7 personalized support to find the perfect apparel or accessory for hikes, runs or cozy days indoors. Our team responds within 12 seconds of initial outreach, guiding customers through key product benefits like Fox River’s Wick Dry moisture-wicking technology, Scentry odor control, and sustainable fibers such as Merino wool.

Our personalized expert guidance has strongly resonated with Fox River's community, resulting in a near perfect 98% CSAT score. But this impact extends beyond just a pleasant conversation— 31% of Fox River’s shoppers buy after chatting with us and their overall AOV has increased by 9%.

“Excellent help with suggestions on how to pick the right sock...” - Doug,  recent customer

As Fox River continues its American legacy, they remain committed to century-old quality standards while embracing modern digital solutions through conversational commerce. With the global outdoor apparel market projected to nearly double this decade, our partnership ensures every customer receives expert guidance when shopping online with Fox River—combining heritage craftsmanship with tomorrow’s retail innovation.