Welcome, Embr Labs!

Embr Labs, based in Boston, MA, has been pioneering thermal wellness technology since its inception in 2014. Known for their Embr Wave wearable device, which offers personalized temperature control, they remain committed to harnessing thermal wellness for improved comfort, sleep quality, and stress reduction.

This partnership between Embr Labs and Remark reinforces our commitment to working with innovative brands that are focused personal wellness. Using Remark, Embr Labs now provides near-instant product insights from real experts when shoppers need it most — no need to send a support email with their questions. This increased consumer confidence drives conversions and grows revenue thanks to a responsive, hyper-personalized customer experience.

Since integrating, Embr Labs has already seen a 9% lift in new revenue and made every one of their shoppers feel like a VIP with an average response time of 13 seconds or less.

By combining their state-of-the-art product technology with Remark's tailored shopping assistance, Embr Labs has set the next customer standard in wellness ecommerce.

A new era in personalized comfort has arrived — we're thrilled to partner with Embr Labs.